Rules and ethics
What UK GDPR and PECR require from appointment-setting agencies
UK GDPR PECR appointment setting rules: lawful bases, legitimate-interest tests, corporate subscriber calls, ICO guidance and records agencies must keep.
Topic
PECR
Rules and ethics
Three compliance checks when opening a Birmingham sales office
Birmingham appointment setting means checking three things before you open: ICO registration, PECR compliance and a recruitment plan that fits local pay.
Rules and ethics
How to review appointment setting agencies commercial contracts
A practical guide to the contract terms that appointment setting agencies and clients should agree, from appointment definitions to data and exit clauses.
Audience research
How to research appointment setting agency competitors
How to research appointment setting agency competitors: frame the decision, scope the rival set, then check PECR, CAP Code and Companies House rules.
Rules and ethics
Check your appointment setting agencies disclosure policy
A practical appointment setting agency guide to disclosure policies, covering caller identity, TPS and CTPS screening, call recording, scripts and records.
Rules and ethics
What the UK rules on appointment setting agencies mean for outsourced sales teams
A practical guide to the law and ethics governing appointment setting agencies in the UK, from cold calling rules to contracts and company transparency.